Features
Features built around real recovery operations.
TrakWell is designed around the workflows recovery housing and behavioral health teams manage every day: residents, beds, drug screens, staff coordination, billing visibility, documentation, reporting, and recovery planning.
Based in Richmond, Virginia and built for organizations nationwide.
Operational Tools & Modules
Resident Life Cycle
- Comprehensive rosters, streamlined intake forms, and alumni tracking.
Real-Time Occupancy
- Visual dashboards for bed availability and resident placement.
Clinical Screenings
Automate drug screening schedules, record clinical results, and trigger staff tasks based on modern protocols.
- Automated screen scheduling, result documentation, and action workflows.
Internal Staff Coordination
- Integrated scheduling, internal messaging, and priority tasking.
Financial & Billing Clarity
Monitor resident fee status and streamline financial workflows with dedicated visibility into account health.
- Transparent fee monitoring
Reporting & Regulatory Support
- Simplified reporting logs for local compliance and probation/parole documentation needs.
Multi-Site Administration
- Centralized oversight for multiple facilities and secure transfers.
Role-Based Security Controls
- Granular user roles, detailed audit trails, and advanced login controls.
Connections
- QuickBooks Syncing
Connect supported accounting workflows to improve financial visibility and reduce duplicate entry when configured.
Configurable Recovery Capital Workflows
Recovery Capital workflows can support assessment, planning, goal visibility, and staff follow-up when configured for an organization’s operating model. These tools can help teams organize strengths, needs, barriers, supports, and follow-up activity as part of broader recovery-support documentation. Recovery Capital tools support planning and documentation. They do not replace clinical judgment, individualized care, or licensed assessment requirements.
Network Visibility
- Holistic data trends across your brand, mobile tools for field staff, and seamless cross-site resident management.
Data Privacy Standards
- Support privacy-conscious operations with configurable permissions, role-based access, and advanced login controls.
Goal-Oriented Planning
Foster resident progress with custom planning modules designed to monitor recovery capital and long-term milestones within your housing program.
